FOSS 2009
better services for citizens: partnership working at the front line
Our vision is of revitalised local authorities, working with their partners, to reshape public services around the citizens and communities that use them.
Strong and Prosperous Communities, The Local Government White Paper 2006
FOSS 2009 was a must attend event for senior public sector executives involved in service transformation and their partner organisations that continues to deliver that vision, through innovation and next practice in transforming services at the front line.
Latest News: FOSS 2009 Research Report Announced
The third FOSS report draws on the Local Government Delivery Council’s continuing research into front office shared services. The report is complimented with a series of ten detailed case studies, allied to analysis that addresses how to configure a business case for a FOSS initiative. The report findings together with the case studies were presented and discussed at the FOSS 2009 conference. Please click here to view the report.
Three years on and transformation of local public services continues to progress at an ever-increasing pace. The national and regional level policies and frameworks are in place to promote and facilitate local action, including Local Area Agreements (LAAs) and the Regional Improvement and Efficiency Partnerships (RIEPs). Councils and their partners are embarking on a journey to dramatically change how they design and deliver local public services through engaging their communities.
The programme is distinct from other shared service agendas in that its focus is on joined up delivery at the point where citizens really feel the impact – the key factor in achieving better integrated services at the sharp end.
Key features:
- Keynote addresses from central and local government, third sector, police and PCTs
- Interactive round table session to discuss the challenges and barriers to transforming services and how to overcome them
- ‘This House’ panel debate, including audience voting, on whether local government should lead on service transformation
- Lively speed briefing sessions to introduce case studies
- Choice of workshops led by local authorities and their partners to showcase innovation and next practice
FOSS 2009 let you
Share your experiences of transforming services and partnership working, the barriers you face and the successes you have achieved.
Learn from others how they overcame challenges and the benefits they have gained from better partnership working.
Participate in the interactive sessions and voice your views and hear those from the third sector, police and PCTs.
Network with colleagues at the exhibition and drinks reception.