Alexis Cleveland

Director-General

After a short academic career, Alexis joined the Department of Health and Social Security as an Assistant Statistician. In her early career she worked on policy development, finance, planning, and data management. In 1989 she moved to the Information Technology Services Agency where she ran large scale IT development programmes and managed live service delivery. Frustrated by the lack of business and technology integration she took the opportunity to move to the Benefits Agency in 1993 as CIO and Director of Operations (South of England). In 2000 she became Chief Executive of the Benefits Agency and managed its restructure into five separate businesses. Alexis became the first Chief Executive of The Pension Service on its launch in April 2002.

In November 2005, Alexis agreed to become the Customer Group director for Older People as part of the Transformational Government strategy. In this role, she is involved in looking at ways of increasing customer focus across service providers and at ways of improving integrated delivery.

In June 2007, Alexis moved to Cabinet Office as Director-General for Transformational Government and Head of Cabinet Office Management, where her remit will include bringing greater clarity to the role of the Cabinet Office and its relations with other departments and helping to drive forward reforms that cut across the entire civil service.